
Note: This is the 2010–2011 edition of the eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or click here to jump to the newest eCalendar.
Note: This is the 2010–2011 edition of the eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or click here to jump to the newest eCalendar.
ɬÀï·¬'s IT Services website is your one-stop shop for all central IT services at ɬÀï·¬. Visit www.mcgill.ca/it to:
Take an interactive video tour of IT services at . Here you'll learn about myɬÀï·¬, the University portal, and myCourses, for all of your online course content. You’ll also find information on accessing your ɬÀï·¬ email, connecting to the ɬÀï·¬ wireless network, taking computer clinics, and downloading free software available to students.
You need to use your ɬÀï·¬ Username (usually in the form of firstname.lastname [at] mail.mcgill.ca) and ɬÀï·¬ Password to access most central IT services including: myɬÀï·¬, myCourses, email, wireless, Virtual Private Network (VPN), and ɬÀï·¬'s dialup access service (DAS).
To find out your ɬÀï·¬ Username and set your ɬÀï·¬ Password:
myɬÀï·¬ is the central access point where you:
Click myɬÀï·¬ at the top-right corner of the ɬÀï·¬ home page (www.mcgill.ca) and sign in using your ɬÀï·¬ Username and ɬÀï·¬ Password.
Many of your courses will have online materials or activities such as assignments and readings, the syllabus, project guidelines, discussion forums, calendars, etc.
Access your online course content via myCourses at www.mcgill.ca/mycourses or through links within myɬÀï·¬.
Find more information on myCourses for students at: www.mcgill.ca/it.
Your ɬÀï·¬ Email Address (usually in the form of firstname.lastname [at] mail.mcgill.ca) is the University's official means of email communication with you. For information on the policy, see E-mail Communications with Students. Access your email at or through the myɬÀï·¬ portal using your ɬÀï·¬ Username and ɬÀï·¬ Password. View your ɬÀï·¬ Username, ɬÀï·¬ Email Address and set up your ɬÀï·¬ Password on the Minerva Personal Menu.
You can opt in to the student directory and make it easier for your fellow classmates to contact you. Find more on this service at www.mcgill.ca/directory/students.
You will need to use your ɬÀï·¬ Username and ɬÀï·¬ Password to access the services listed below. You can find more details on these services at www.mcgill.ca/it:
Wireless: Access the Internet using your laptop or other mobile device from virtually anywhere on campus, through the ɬÀï·¬ Wireless network. Log in to the Wireless network using your ɬÀï·¬ Username and ɬÀï·¬ Password.
Virtual Private Network (VPN): If you connect to the Internet with an Internet Service Provider (ISP) other than ɬÀï·¬'s Dialup Access, you need to establish a VPN connection to access ɬÀï·¬ restricted sites and resources (e.g., Library databases). Connect by VPN using your ɬÀï·¬ Username and ɬÀï·¬ Password.
Dialup Access (DAS): If you do not have a high-speed ISP, use ɬÀ﷬’s dialup service and connect to the Internet using your telephone line and a modem. Log in to DAS using your ɬÀï·¬ Username and ɬÀï·¬ Password.
ɬÀï·¬ Residences Telecommunications: For students living in ɬÀï·¬ Residences and ɬÀï·¬ Off-Campus Residences, there is a Voice and Data (wired and wireless) service.
Computer Labs: Many faculties and departments provide computer labs for students in their programs. For lab locations, computer availability, software/peripheral availability and more, see .
Connectivity@ɬÀï·¬ iCare Clinic: Attend this free, hands-on clinic and learn how to configure your computer to connect to the Internet via wireless or modem, and how to set up a VPN connection. Find out how to register for IT Training at www.mcgill.ca/it.
Computing Safety iCare Clinic: Attend this free clinic and learn how to prevent viruses, spyware, adware and other malicious programs from infecting your computer. Find out how to register for IT Training at www.mcgill.ca/it.
Ten tips for keeping information secure: Read the University’s information security tip sheet found at www.mcgill.ca/infosec/tips.
Setting up your security questions and answers for your ɬÀï·¬ Password allows you to use the Forgot Password? link found on several ɬÀï·¬ applications, in case you forget it.
Once you have set up your ɬÀï·¬ Password in Minerva, log into myɬÀï·¬ () and click the ɬÀï·¬ Password Security portlet. Follow the onscreen instructions to set up your own security questions and responses.
Welcome New Students: Take an interactive guided tour of IT services: at .
ɬÀï·¬ IT Knowledge Base: Search the IT Knowledge Base at for setup instructions and answers to commonly asked questions about IT.
Contact the ICS Service Desk by submitting your request via a web form at , or find out phone and walk-in support hours at www.mcgill.ca/it.